Effective Date: May 10, 2025

At Truvia Multispecialty Hospital, a unit of Heal and Health Hospitals Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or avail services at our hospital located in Gurgaon, India.

1. Information We Collect

We may collect the following types of personal and medical information:

Name, age, gender, and contact details
Health and medical history
Appointment details
Billing and payment information
Email communications or website inquiries
Diagnostic reports and test results

2. How We Use Your Information

We use your personal data to:

Provide medical diagnosis, treatment, and care
Schedule appointments and follow-ups
Communicate important health updates
Improve hospital operations and services
Process payments and insurance claims
Comply with legal or regulatory obligations

3. Information Sharing

We may share your information with:

Licensed healthcare professionals involved in your treatment
Third-party diagnostic or service providers
Insurance providers for claim processing
Government or regulatory authorities if required by law

We do not sell or rent your personal information to any third parties.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

Access your personal medical records
Request corrections to inaccurate or outdated information
Withdraw consent for non-essential data processing
Request deletion of data (where legally permissible)

6. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings.

7. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us at:

Truvia Multispecialty Hospital
Address: Sco 42, Old Judicial Complex, Civil Lines, Gurugram, Haryana, India 122001
Phone: +91-8588090000
Email: appointment@truvias.com